So, working retail at its most basic form means you have to talk to the customers. Its not really optional. But sometimes (working in a more ethnically diverse mall) I get customers that speak Spanish or French, much to my delight! I love it when I can make people just a little bit more comfortable by speaking their language and understanding them when not a lot of other people they've dealt with that day can. It just makes me feel kinda fuzzy inside :)
Zhen
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